Why do my glasses hurt?

We've been there. You've ordered new glasses and you're excited to wear them and finally see clearly again. When you put them on things look amazingly clear and wonderful and you're happy... that is until a few hours later when you have a headache and you have to take them off. What a disappointment!

So how can we avoid this? What can we do to make sure you not only see perfectly with your glasses but that they're comfortable too? There are a few steps and unsurprisingly it starts with your frame.

This is not how you should feel when you're wearing your glasses.

This is not how you should feel when you're wearing your glasses.

Picking the right frame

Frames come in all different shapes, sizes and materials. Partly this is for fashion reasons but also because people come in different shapes and sizes too! A frame that is too narrow will pinch on the sides of your head. A frame that is too wide will slide down. We also want to make sure we pick a frame with long enough arms. If the arms are too short your glasses will constantly slide down your nose. If the arms are too long we have to curl them around your ear! You may also have noticed that some frames are made of metal and have nose pads on them while other frames are made of plastic. Frames with nose pads can be adjusted to fit the bridge of your nose perfectly and also allow us to make the frame sit a little higher or lower. Plastic frames cannot be adjusted to fit your nose. Either they fit you, or they don't. That's part of why it's so important to try on frames before you buy them!

Picking the right lenses

Lens selection is very important for having comfortable glasses, especially if you have a higher prescription. You can pick a frame that fits really well and is light as air but if you get the wrong lens material it can end up still being heavy. This doesn't have to be complicated but it's something people sometimes overlook.

Having your frames adjusted

One of the best parts of getting your frame from a professional is making sure they're properly adjusted for you. A frame that is the right size and shape with the right lenses can still be uncomfortable if it's not fitting well! It might pinch behind your ears, slide down your nose, sit crooked on your face or sometimes your vision might even be blurry or distorted if the glasses aren't adjusted properly! Our opticians are experts at making sure that your frames are properly adjusted to avoid having problems.

So what do you do if you know you have the right frame with the right lens and it's been adjusted and it's still bothering you? Come on back in and have the adjustment tweaked! Sometimes what looks and feels great when we adjust them ends up pressing on a pressure point. The area behind our ears can be very sensitive and if your glasses are lightly pressing in just the wrong spot it can cause a lot of discomfort! The problem is it often takes a few hours for that to be something you notice. Obviously we try to anticipate problems like that but sometimes there's no way to know what will work until we try. The good news is that adjustments are always free at our clinic so if your glasses are bothering you stop in and let us help!

Still having issues? Things look distorted, blurred or something else isn't quite right? Come back soon for a new blog post about what to do if your vision is blurry with your new glasses.

Not sure if your glasses need adjusting? Feel free to contact us on TwitterFacebookGoogle +, via our website or phone us at (403) 474-6744. 

Save 40% on Prada and Rayban Frames June 13th!

It's finally summer and the weather is getting nicer so we've decided it's time for our first frame show! We've invited Rayban and Prada to bring their entire line of frames to our office on June 13th from 10:00 am to 4:00 pm. Literally every frame in the current Rayban and Prada lines will be in our office for you to see and try. Now is your chance to explore every shape, colour and style. Does this sound overwhelming to some of you? Don't worry. Our staff are experts at helping find the right frame for you. We're giving you 40% off* every single Rayban and Prada frame (including sunglasses)! To make things even better if you buy a second pair you get 25% off** the second set of lenses.

We're also going to repeat our check in for charity that we did at the Lilac Festival. Come by and check in to Eye Spy Optometry on Facebook with the hashtag #CheckIn4Charity or Tweet us @yyc_eyespy @brownbaggingit with the hashtag #CheckIn4Charity. For each Facebook check in or Tweet we will donate $1 to Brown Bagging for Calgary's Kids up to $500 (that's 500 meals)! Not a social media fan? You can donate directly to them yourself in our office and we will match your donation.*** For more information about BB4CK check out their website at:  http://bb4ck.org/

We will also have live music and delicious snacks and punch. Don't miss out!

Been a while since your last eye exam and you need an updated prescription? Book here. Have questions? Feel free to contact us on TwitterFacebookGoogle +, via our website or phone us at (403) 474-6744.


Save 40%* on the entire Prada and Rayban line of frames at Eye Spy Optometry June 13th

10:00am to 4:00pm


Buy more than one pair and get 25% off the second, third or even fourth pair of lenses!**

Fine Print:

*Discount applies on frames only with purchase of prescription lenses. This exclusion only applies to ophthalmic frames. Sunglasses can still be purchased at 40% off with or without purchase of prescription lenses.

**Discount on additional lenses only applicable on June 13th 2015 during the frame show. Discount on additional lenses applicable on any frame purchased June 13th, 2015, not limited to sale frames.

***Check in for charity and individual donations will be matched by Eye Spy Optometry up to $500 total for the day.

Snap! - what to do when your glasses break

If you wear glasses chances are you've been in the nasty situation of having your glasses break. It's possible you stepped on them, they fell onto something hard, the dog ate them or they were just getting old and snapped. No matter how it happened you have an issue because you need those things to see. I always recommend that people have a back up or spare pair of glasses for situations like this but I know from personal experience that glasses seem to break at the worst possible time and usually when you don't have a spare pair.

The first question everyone asks is "Can this be fixed?" The answer is frustrating because it really depends on what type of damage has happened. We generally need to see the frame to know if we can do a quick repair, whether we need to order in parts or if the glasses are a lost cause.

Before I mention some common breaks and what we can and cannot do about them here are some things we cannot do and some things you shouldn't do.

Things we can't do

Sometimes when a frame breaks people wonder if they can use their same lenses in a new frame. Generally this is a really bad idea. Lenses are set into your frame in a very specific way so that the optical centre of the lens lines up with your pupil. In the process of cutting a lens down and putting it into a new frame this is unlikely to line up properly and will lead to poor vision and eye strain. The frame chosen also needs to be the same size and shape or smaller in order to insert the lenses and this often restricts you to frames that don't actually fit you well. For a progressive (no line bifocal) it's essentially impossible to reuse the lens without cutting off the reading portion and having the lenses sit at the wrong height, angle and distance between the eyes resulting in terrible vision at all distances, distortion and eye strain.

Things you shouldn't do

Never, ever, ever super glue your frame. If you have a warranty on your frame and you use super glue the warranty will be void. Please don't do this. I would much rather you didn't have to pay for your repair and I bet you'd rather not pay either.

Never, EVER use superglue on your glasses. Never.

And now for those common breaks and what we can and cannot do.

The temple or 'arm' of the frame has broken off

If the arm of the glasses has come off it might just be a missing screw. If that's all it is we can fix that very easily for you and at no charge! If it looks like the picture below where the screw is still in place and the metal itself has snapped we would have to order in a new arm to fix it. If the frame is older and has been discontinued then unfortunately there isn't anything we can order. In a case like this we do have special shrink wrap that can be used to solidly hold the arm in place (it's much, much better than tape, I promise) but you won't be able to bend the arm anymore and it will be obvious that there's shrink wrap on your glasses. It's not perfect but it is a solution that allows you to still wear your glasses until you are able to get new glasses.

Sometimes when a temple or 'arm' breaks off it's an easy fix. Sometimes we have to order in a new part. In this picture we would need to get a new part to fix this break.

The arm has snapped in half or the frame has broken in the middle or around the lens

This is a nasty one. If the frame is metal, but not titanium, it can be soldered back together but the break remains a weak point and may break again. If the frame is plastic or titanium there is no way to repair it and a new part needs to be ordered. If the break is right in the middle over the nose we can use shrink wrap to temporarily hold it together but there is a good chance you will look like you starred in the Revenge of the Nerds. If the frame is older it again may have been discontinued and the part may not be available.

This kind of break is the worst and a new part almost always has to be ordered.

The nose pads have broken off or are missing

If the nose pad itself (the clear plastic oval) is missing or has broken off that's an easy repair. We have lots of nose pads and even the tiny nose pad screws in our office so there's no need to suffer by having the metal part dig into your skin. We don't charge for this type of repair so there's no reason not to get it fixed! If the metal part is broken (that's the upside down U shaped part that connects the nose pad to the rest of the frame) it can be soldered if it's metal but not titanium though this is difficult. For most metal frames and all titanium frames a new piece needs to be ordered assuming the frame has not been discontinued.

Nose pads are great at keeping your frames sitting in the right place and staying comfortable... unless they're broken and then it feels like you have a knife stabbing into your nose.

At our office we really, really hate it when a frame breaks and we can't get parts anymore because it's been discontinued. We don't carry discontinued frames and all of our frames come with at least a one year warranty for manufacturer's defects (meaning don't run it over with your car and expect the manufacturer to replace everything at no charge but anything reasonable is covered). It's also important to keep in mind that 'old' is relative. Often a frame that is only 1 or 2 years old is 'old' in the frame world and may have been discontinued (much like if you bought a sweater you really liked and two years later it ripped. If you went to get same sweater there would be a good chance it's not made anymore).

There are going to be situations where you might come in with a frame you bought elsewhere or even one you got from us that cannot be repaired because the parts are no longer made. We will always work with you to find a solution no matter what the situation is and no matter where you bought the frame. We don't want to leave you high and dry (and visually impaired)!

If you have a broken frame and want to know if it can be fixed feel free to bring your frame to us or contact us on Twitter, Facebook, Google +, via our website or phone us at (403) 474-6744.

More questions? Book now and speak with one of our doctors!